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Comprehension & Recall

Read control-room documents and answer questions, or hear a call once and answer from memory — two skills that several ambulance services list in their call handler and NHS 111 assessments.

How it works

  • → Each passage is a workplace document: service information, staff guidance, a notice or a handover note.
  • → The passage stays on screen. Answer using only what it says — not what you think is usually true.
  • → Questions ask for the main point, a detail, what can be inferred, and what the passage does NOT say.
  • → One timer covers the whole test. You can move back and forth and change answers until you finish.

There is no single national format. London Ambulance Service lists a typing test, a comprehension multiple-choice quiz and a recall multiple-choice quiz for NHS 111 health advisors, and a 45-minute assessment of situational judgement, comprehension, recall and typing for 999 call handlers; other services use their own tests. This is original practice in that style, not any service's actual test. Keyboard: Tab to move, Enter to choose, or press A–D.

Try an untimed practice passage first
Staff noticeControl room

Staff car park closure

The staff car park will be resurfaced on Saturday 12 October. No vehicles may be parked there from 18:00 on Friday until 06:00 on Monday.

Night shift staff may use the hospital visitor car park free of charge by showing their ID badge at the barrier. Day shift staff should use public transport or car share where possible.

Practice question 1

Who can park free of charge in the hospital visitor car park?

Practice question 2

Which of these does the notice NOT say?

4 questions · 5 minutes

About the Comprehension & Recall test

Several ambulance services list comprehension and recall among their call handler and NHS 111 health advisor assessments — for example, London Ambulance Service describes comprehension and recall multiple-choice quizzes for 111 health advisors. This practice gives you an original control-room document to read and answer questions on, or a short emergency call to hear once and answer from memory.

Reading comprehension checks that you can pick out the main point, find a detail, draw a sensible inference and spot what a document does not say. Listening recall checks that you can hold on to names, addresses, numbers and hazards after hearing them once — exactly what a call handler must do before the details are on screen. The free demo includes one passage and one call.

This is a free sample of the comprehension & recall assessment. Browse all the free demos or get full access for £14.99 to practice the complete question banks with no limits.