Pass your 999 call handler assessment — and your NHS interview.
Two focused prep tools, £14.99 each — buy either, or both. One-time payment, no subscription, access never expires. Pick the one that fits you:
999 Call Handler Tests
£14.99 · one-time
Realistic simulations of every 999 call handler assessment — verbal & numerical reasoning, situational judgement, memory & recall, prioritisation, audio typing, plus CVF interview prep. For police, ambulance & fire control room candidates.
- ✓6 assessment simulations
- ✓CVF interview prep included
- ✓Unlimited attempts, forever
NHS Interview Coach
First feedback free · then £14.99 one-time
Practice NHS values-based interview questions and get instant AI feedback, tailored to your UK nation (England, Scotland, Wales or NI) and your Agenda for Change band. For any NHS job interview — nursing, healthcare assistant, ambulance, 111, AHP or admin.
- ✓AI feedback on every answer
- ✓Tailored to your UK nation & band
- ✓First feedback free — no card needed
They're separate products — buy either, or both.
⭐ Candidate favourite
Master the Audio Typing test
It's the exercise candidates worry about most — and the one ours practise the hardest. A realistic 999 call plays through your speakers and you log the key details in real time, exactly like the live assessment. The more you practise, the calmer and faster you get on the day.
- ✓Live call audio you type along to
- ✓Real-time, free-text logging
- ✓Scored on the key information you capture
- ✓Unlimited replays to build speed
Caller: “There's a fire at 42 Oakfield Road — two people still inside…”
Your log
Listen to a live 999 call and log the key details as you go.
Product 1 · 999 Call Handler Tests · £14.99
All six assessments in one package
Six assessment exercises plus a comprehensive CVF interview preparation module — covering every exercise used in 999 call handler selection. One £14.99 payment, unlimited attempts, no subscription.
Preparing for an NHS job interview instead? That's our separate NHS Interview Coach (also £14.99).
Audio Typing
Our most popular exercise. Hear a live 999 call played through your speakers and log the key information in real time.
- ✓5 live call scenarios
- ✓Speech synthesis playback
- ✓Free-text log entry
- ✓Key information scoring
Verbal Reasoning
Read emergency services passages and decide if statements are True, False, or Cannot Say. 20 questions in 25 minutes.
- ✓20 questions, 25 minutes
- ✓Emergency services passages
- ✓True / False / Cannot Say
- ✓Full answer explanations
Numerical Reasoning
Interpret call volume statistics, response time data, and staffing tables. 20 multiple-choice questions in 20 minutes.
- ✓20 questions, 20 minutes
- ✓Call centre data scenarios
- ✓Multiple choice format
- ✓Full answer explanations
Situational Judgement
Realistic 999 call handling scenarios — pick the most appropriate response. 20 questions, untimed.
- ✓20 call handling scenarios
- ✓Best practice rationale
- ✓Most appropriate response
- ✓Detailed explanations
Memory & Recall
Read a 999 call scenario then answer questions from memory — simulating the real assessment exercise.
- ✓10 scenario-based questions
- ✓Realistic call details
- ✓Tests information retention
- ✓Timed reading phase
Prioritisation
Decide which incidents to handle first when multiple calls arrive simultaneously.
- ✓10 priority scenarios
- ✓Multi-incident situations
- ✓Best-practice reasoning
- ✓Detailed explanations
CVF Interview Prep
Practice 45 competency questions across all 9 CVF areas with model STAR answers and assessor guidance.
- ✓45 questions, all 9 CVF areas
- ✓Model STAR answers for each
- ✓Assessor tips per question
- ✓Self-paced, no time limit
Get started in minutes
How it works
Create a free account
Sign up with your email — it takes 30 seconds. No payment card required.
Pay once
£14.99, one-time. No subscription, no recurring charges. Access never expires.
Practice
Run all six assessment exercises and work through 45 CVF interview questions — as many times as you need before your assessment day.
Reviews
What candidates are saying
Real reviews from people who used 999ready to prepare for their 999 call handler assessment.
“Came across this while preparing for my interview and I'm glad I did. The examples were useful and helped me understand what to expect. Made me feel a lot more prepared.”
Robert
FAQ
Common questions
Which services use these tests?
The exercises covered reflect those used by police forces, ambulance services, and fire services across the UK. Always check with your specific service for their exact process.
What is the audio typing test and how do I prepare?
The audio typing test asks you to listen to a recorded 999 call and type up the key information as accurately as possible. You need a typing speed of around 25–30 words per minute. Practice typing speed separately, and use our tests to familiarise yourself with call handler terminology.
What is the CVF and why does it matter?
The College of Policing Competency and Values Framework (CVF) defines the competencies and values used across policing and emergency services. Your interview will be mapped against these areas — so preparing STAR-format answers is essential.
What happens after I pay?
You get instant access to all assessments with unlimited attempts. Access never expires — there is no subscription and no recurring charge.
Can I get a refund?
If you’re not happy with the product, get in touch within 14 days of purchase and we’ll make it right — either by resolving the issue or issuing a refund.
Free guides
Prepare with our free guides
From what to expect on assessment day to CVF interview questions — completely free.
The 999 Call Handler Assessment Day: What to Expect
Getting through the door is just the start. Here is exactly ... · 7 min read
How to Pass the 999 Call Handler Audio Typing Test
The audio typing test is one of the most practical elements ... · 6 min read
999 Call Handler Interview Questions and Model Answers
Prepare for your 999 call handler interview with these six c... · 8 min read
How to Pass the 999 Call Handler Memory and Recall Test
The memory and recall test is unique to emergency services r... · 5 min read
Used by candidates across the UK
Which service are you applying to?
999ready is used by candidates applying to police forces, ambulance services, and fire services across the UK. Find your service for a tailored guide to the selection process.
Ready to practice?
One payment. All six 999 call handler assessments. No time limit.
Get full access — £14.99